Remote Support
Fixed from anywhere.
Fast and secure.
Paul connects directly to your computer over a secure connection and fixes your problem — without you having to leave your home or office. 99% of services are available remotely.
How It Works
Three simple steps
Getting help is easy — no technical knowledge required on your end.
Step 01
Contact Paul
Reach out via the contact form or email. Describe what's going on and Paul will get back to you quickly to arrange a convenient time.
Step 02
Secure Connection
Paul sends you a simple link. You click it, grant permission, and he connects securely to your computer. You can watch everything he does in real time.
Step 03
Problem Solved
Paul diagnoses and fixes the issue, explains what was wrong, and answers any questions you have. Most problems are resolved in a single session.
What's Available
Available remotely
Almost everything Paul does in person can be done remotely.
Virus and malware removal
Data backup & recovery
Software installs & upgrades
PC tune-up & maintenance
User training & walkthroughs
General troubleshooting
System configuration
Windows & Mac support